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Business continuity and emergency response

Business Continuity Management is a process that helps a business, group or an individual care worker to manage the risks to the smooth running of their delivery of a service. Ensuring that the services they provide to others can continue in the event of a disruption, or at least be resumed as quickly as possible with the minimal of disruption to a service user or recipient. 

These risks could be from the environment such as severe weather preventing people getting to where they are needed, major incidents, floods. Or they might be risks from within an organisation such as loss of staff through sickness, failure of equipment, loss of premises or financial loss, or utilities failure. 

Thinking now about the risks and what you would do to eliminate, reduce and respond to them so you can maintain services, will make it easier if they should happen in the future. Information on the Fire & Rescue Service and general community safety advice.

Public Health alerts

Public Health alerts are important health messages to help protect and improve the health of people, and consideration of these alerts can be part of a resilience framework that sets out how your local services and activities will be maintained. 

The Department of Health publishes infection control guidance to help manage the risks of spreading infections and this can help you minimise the risk of disruption to the delivery of a service or group activity.

Public health information, including leaflets and posters, on preparing for the winter season, to help avoid cases and outbreaks of infectious disease, such as flu, norovirus, shingles.

Extreme weather and travel

You can find practical advice on how to prepare yourself, respond to, and recover from, extreme weather events such as flooding, heavy snow and ice, storms and high temperatures. 

See how to sign up to receive weather warning alert systems, and check websites to monitor the weather as well as travel network issues such as blocked roads and fallen trees and closed schools. 

This information can be used to help you pre-empt and manage the impacts on your care services and group activities.

Last updated: 12 June 2020