Whilst West Sussex County Council strives to adhere to accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.
The content listed below is non-accessible for the following reasons.
Non-compliance with the Accessibility Regulations
This sub-section lists issues that fail the current accessibility regulations.
- Missing Alt text on some images. We have tried to make sure that all images that have essential content have alt text.
- Older PDF documents are not fully accessible to screen reader software.
- Live video streams do not have captions.
- Non-HTML documentation - some of these documents are inaccessible with certain accessibility technologies. These include the document heading structure, use of tables and insufficient alternate descriptions. We will implement these changes in future documentation where possible. Where these documents cannot be made fully accessible, we are committed to provide an HTML alternative.
Content that is not within the scope of the Accessibility Regulations
This sub-section lists issues that are exempt from the current accessibility regulations. For more information see following section, ‘Exemptions to the Accessibility Regulations’.
Issues with live video
Live video streams do not have captions. This does not meet WCAG 2.1 success criterion 1.2.4 (captions - live).
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Issues with PDFs and other documents
Older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (Name, Role Value).
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We are working to fix or replace them with accessible HTML pages. See ‘What are we doing to improve accessibility?’
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.