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Provider Zone

This information is for all providers of adult social care across the county

The COVID-19 situation is rapidly changing and to support providers we have collated a wide range of relevant information, guidance and resources.

Alerts and updates

In this section you will find the latest updates and information on events, guidance and training related to COVID-19. You can also access the resource pack, which includes key information covered in the zone.
A gloved hand holding a COVID-19 test tube.

COVID-19 testing

This section brings together resources describing testing procedures for social care workers and people being supported by providers of adult social care. You can get information on rapid testing for outbreaks, whole care home testing and on how to refer yourself or an employee via Sussex Booking Centre or the National Portal.
hand sanitiser, gloves and a mask

Support for services in care delivery

This section covers areas where queries often arise: Personal Protective Equipment (PPE), Infection, Prevention and Control (IPC), medicines management, clinical support, workforce and recruitment and training.
A black silhouette of many different people on a blue background.

Management and strategic support

This section is designed to be a resource for managers and includes links to key guidance documents and sources of advice for business funding and support. There is advice on media and communications during COVID-19 as well as some suggested key contacts.
An elderly woman sat in a garden laughing with a care worker.

Supporting customers

This section offers resources for adult social care providers who require information about supporting key client groups during the pandemic.
A signpost pointing to support and guidance.

Business as usual

This section gives advice and support which is not related specifically to the pandemic. There are sections for care at home and care homes, information on Carewise care funding scheme, a range of 'Top Tips' for frequently asked questions, and a page for emergency management.
A-Z Topics