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The Care Quality Commission (CQC) Phone lines are open Monday to Friday 8.30am to 5.30pm, excluding bank holidays. Website: cqc.org.uk/contact-us Email: enquiries@cqc.org.uk Phone: 03000 616161 Fax: 03000 616171 COVID-19 testing For key contacts relating to testing please visit the Covid 19 Page...

UK government infection control guidance National infection prevention and control manual for England is an evidence based practice manual for all those involved in care provision in England to provide a consistent UK wide approach to IPC. Guidance specific for adult social care settings can be f...

Overview With recruitment and retention figures at the most challenging level we have known, this new scheme is designed to help Attract people who are looking for a rewarding career in the care profession Support West Sussex care providers to promote their best practice. Developed by West Sussex...

Care and Support at Home (2024) Framework – Update on Re-opening The Council has been carefully considering the timing of the re-opening of the Care and Support at Home (2024) Framework. While the original plan was to re-open the framework for new applications in October 2025, in line with the or...

DBS Workshops To all our Great Care Employers in West Sussex We are excited to invite Kelly Matthews from the Disclosure and Barring Service (DBS) to present two online workshops at the start of 2026: Disclosure Eligibility and Applications, and Barring requirements and the Legal Duty to refer. Bo...

NHS Medicines Optimisation in Care Homes (MOCH) pharmacy teams In partnership with GP practices, these teams support care homes with medication queries. The MOCH team will also complete medication reviews for all permanent residents in care homes, including those residents who are new to a care h...

This is the Accessibility Statement for the Provider Zone website. This website is run by West Sussex County Council. This website should allow users to: Change contrast levels and size of text. Modify the line height or spacing of text. Zoom in up to 200% without the text spilling off the page. N...